Multiple Products = Reduced Shipping Costs
Multiple Products = Reduced Shipping Costs

Privacy Policy

At Stefano Design, we attach the utmost importance to respecting and protecting the privacy and personal data of our customers.

The purpose of this page is to explain the processing of personal data carried out in connection with the use of our services.

The person responsible for the processing carried out on the website is :
VBM, under the SIREN number: 901 528 257, identified under the intra-community VAT number FR 55 901 528 257.

1. Data collection :

Personal data” refers to any information about you as a natural person that enables you to be identified, directly or indirectly. The personal data we are likely to collect when you browse the site and place an order include your surname, first name, postal address, e-mail address and telephone number, as well as browsing data (IP address, etc.).

Stefano Design may collect your personal data when:

  • you browse the site’s pages (desktop or mobile)
  • subscribe to our information feeds (newsletter, alerts, etc.)
  • create your customer account (“My account” section)
  • contact our company (“Contact” section or via chat)
  • apply for a job (“Recruitment” section)

2. Data usage :

Mandatory personal data collected, which are essential for the processing and management of customer orders and for the business relationship between Stefano Design and the customer, are indicated by an asterisk on all relevant pages of the site.

They allow Stefano Design to:

  • Handle your questions or requests for information by email, telephone or chat.
  • Manage your customer account, shopping cart and orders
  • Manage your deliveries, order tracking and after-sales service
  • Send you the Stefano Design Newsletter if you have subscribed to it
  • Gather your opinions on our site and our products by offering you the opportunity to participate in surveys or polls, by email or by telephone
  • Personalize the site (mobile and desktop) according to your affinities
  • Analyze site traffic (mobile and desktop)
  • Organize competitions and promotional games
  • Fighting fraud at checkout

With the exception of commercial prospecting operations, for which we rely on the collection of your explicit consent, Stefano Design considers that all of the processing operations listed above are necessary for the performance of the contract entered into between the customer and Stefano Design.

You may withdraw your consent to commercial prospecting at any time, by clicking on the link at the bottom of our newsletters or by making a written request here. Once you have successfully unsubscribed, your e-mail address will be removed from the mailing list.

3. Data transmission:

Stefano Design is the sole recipient of your personal data. Your data may nevertheless be passed on to third parties (subcontractors) who will then use it on behalf of and according to the instructions of Stefano Design.

Stefano Design will only pass on your personal data to a third party in the following cases:

  • For shipping and payment of your order
  • In the event of the use of a technical service provider in order to provide you with the requested service (e.g. the sending of the Stefano Design newsletter)
  • For the collection of customer opinions on marketed products
  • As part of the maintenance and technical development of the website and mobile site
  • At the request of the judicial authorities or any administrative authority empowered by law
  • If you explicitly consent to this information being passed on to partners (e.g. for advertising purposes).

4. Cookies:

Our website uses cookies. A “cookie” is a small file, generally consisting of letters and numbers, sent by the Internet server and stored on your terminal (PC, tablet or smartphone). Most cookies store information about your browsing on a website. Our own cookies are stored for 13 months.

There are different types of cookies, which we have grouped into three categories.

4.1. Cookies strictly necessary for the proper functioning of the site:

The use of these cookies allows to offer you the following services, among others:

  • Access to your customer account
  • Saving your basket
  • Saving your wish list and favorites
  • Saving and displaying the last products viewed on your session

4.2. Audience measurement and statistics cookies:

These cookies enable us to compile statistics on the number of visitors to the website. This information is useful to us:

  • to carry out studies in order to adapt the content of the Site to your needs
  • to detect malfunctions and improve our quality of service.

4.3. Social network cookies and advertising cookies from partner companies:

They may be placed on your terminal in order to improve the interactivity of our site and to personalize the advertising offer addressed to you outside our site according to your centers of interest.

You can set the parameters of the cookies from our Site by using our
cookie management center.

You can also express your consent or object to the use of cookies by configuring your browser accordingly. Please refer to your browser’s user guides.

For the main browsers, please refer to the following pages:

4.4 Realytics analytical cookie:

The Realytics analytical cookie is an audience measurement and statistics cookie, and is therefore exempt from consent according to the CNIL. It is used to measure the performance of advertisers’ TV campaigns on digital media. In addition to measurement, Realytics offers optimization or advanced audience measurement solutions that may require free, explicit and unequivocal consent from the user. Realytics then becomes a data provider for the advertiser’s partners, who must ensure the compliance of the operating partner. In both cases, the Realytics cookie undertakes to respect the data collected and not to collect any personal or sensitive data, and can be deactivated from the Realytics opt-out page.

– according to CNIL
– data collected: Realytics
Realytics opt-out page

5. Your rights regarding the personal data collected :

In accordance with the European General Data Protection Regulation 2016/679 of April 27, 2016 and the French Data Protection Act of January 6, 1978, amended in 2004, all individuals have the right to access, rectify and delete their personal data, as well as the right to limit processing, the right to object and the right to portability of their data.

You can exercise these rights by contacting:

In order for us to satisfy your request and to avoid any identity theft, a copy of both sides of your ID must be attached. We undertake to respond within a maximum of one month following receipt of your duly completed request.

For more information on how to exercise your rights, please visit the CNIL website here.

Stefano Design participates in and complies with all IAB Europe Transparency & Consent Framework Specifications and Policies. It uses Consent Management Platform n°92.

You can change your choices at any time by clicking here.

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